TOURISMOS: An International Multidisciplinary Refereed Journal of Tourism
Volume 1, Number 2, Autumn 2006
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The backpacker and Scotland: A market analysis, by David Leslie & Julie Wilson
The primary objective of this study was to investigate the backpacker market and thus the characteristics and motivating factors of backpackers in order to establish the potential of this market. Subsequently through empirical research, based on standard survey techniques to investigate the extent to which backpackers and thus backpacking in Scotland evidences similar characteristics and to explore their expenditure patterns with the overall objective of establishing broad indicators as to whether this particular form of tourism activity holds potential as a market for promotion and development in Scotland. The findings of this research lead to the proposal that backpackers are a potentially valuable niche market with specific and complementary advantages over other more general forms of tourism which Scotland should be seeking to develop.
Influence of age on customer dining experience factors at U.S. Japanese restaurants, by Johnny Sue Reynolds & Jaesun Hwang
The purpose of this study was to examine the influence of age on customer dining experience levels at Japanese restaurants in the United States and to determine if there are differences in influential factors between customers of different ages when they eat at Japanese restaurants. To address the objectives of the study, customers who patronized Japanese restaurants were asked to rank the importance of 20 dining experience factors. Researchers give recommendations for restaurateurs to bridge the gap between customers of different age groups in order to gain a competitive edge in today's highly competitive restaurant market.
The correlates of vacationing: Greek Cypriots and their vacationing habits, by Craig Webster
In this work, the author uses econometric methods to investigate the Greek Cypriot as a holidaymaker. The author uses OLS and MLE techniques to discover whether there are any demographic patterns in terms of vacationing behavior (vacationing or not, vacationing in Cyprus or Abroad). The analysis is based upon data from a Fall 2004 survey of 1,060 Greek Cypriots who were interviewed by telephone. The findings illustrate that there is a class bias in terms of many of the vacationing behaviors explored. However, education levels of respondents also seem to play an important and independent role in conditioning vacation behavior.
Service quality of Troy: An importance-satisfaction analysis, by Huseyin Ridvan YurtsevenThe main purpose of this study was to measure Troy visitors' perceptions of service quality in terms of importance and satisfaction by visitor types. Troy visitors were categorized into four different types: the scholar, the general, the student, and the reluctant. The significant finding of this research has been that the importance service elements of the scholar visitors were perceived not to be present, while the majority of these elements were perceived to be present in Troy for the general, the student and the reluctant visitor. Perceptions of service quality by Troy visitors are not homogeneous. Consequently, specific and differentiated offers should be designed by the site organization for each type of visitor. The advantage of using importance-satisfaction analysis in this research is to underline the major service quality elements of heritage sites which are given high importance and perceived to be present by visitor types.
The advent of semantic web in tourism information systems, by Dimitris N. KanellopoulosThe tourism industry depends on complex value creation chains involving a large number of participants that change frequently and rapidly. In addition, the products of tourism industry are complex and they will perish if they are not sold in time. For these reasons, the ideal tourism information systems require a lot of flexibility of underlying systems. Moreover, they comprise accurate access to any tourism service that provide, and they are usable by corporate and private customers alike. The management and interoperation of semantically diverse tourism information systems are facilitated by Semantic Web technology that provides methods and standards, which allow accurate access to information as well as flexibility to comply with needs of tourism information system users and administrators. This paper considers state-of-the art issues (ontologies, semantic modelling and querying, semantic portals and semantic-based e-markets) concerning the exploitation of the semantic web technologies and applications in tourism information systems.
Tourists' preferences for quality of services: Empirical investigation of Lesvos, Samos and Chios islands, by John A. Papanastasiou, Ioannis T. Lazaridis & Athanasios Noulas
Since tourism is an important source of economic prosperity for Aegean islands, it is interesting to discover the factors affecting the preferences of Greek and foreign tourists to visit and stay on these islands. Using annual data from 1985 to 1996 for the islands of Lesvos, Samos and Chios, the present paper investigates empirically whether quality of services is one of these factors. Specifically, we consider an econometric model drawing from the switching regime literature, to examine causality effects between visitor's preferences for services' quality, the number of Greek and foreign tourists arriving at the islands and the duration of their residence.
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